We stand by our products and services, but if something happens, we'll be there to solve it.

Our
Guarentee

Know Your Warranty

Your heating and cooling systems’ warranties are extremely important, and we make sure that all our customers know exactly what is in them. On this page you’ll see learn more about the different warranty systems, what is covered, and what to do if there is a repair or breakdown needed.

We provide our customers with their warranty details, and can help guide you through the process if you need to discuss with the manufacturer, making it simple and easy for you.

Contacting
Warranties

What you'll need before reaching out to a manufacturer

  • The brand and/or manufacturer of the home comfort system

  • The serial number located on the inside of a furnace, or close to the service valves on an air conditioner

  • Other relevant information such as; the model number of the equipment, installation date, and age of your home

HVAC Warranties

Here are some things that HVAC warranties have in common:

  • Most manufacturer warranties cover parts, but they usually only cover large system components. Things like air filters and fan belts are not usually covered.

  • Extended warranties often require registration and usually have to be completed within 60 days of installation. If you don’t register your unit, you’ll forfeit the right to have future repairs covered.

  • The company that does the installation offers their own service or labour installation warranty – manufacturers usually do NOT provide a bundled parts and labour warranty.

There are conditions and restrictions on HVAC warranties. Keep these in mind as you make decisions about your HVAC units:

  • Most warranties are only valid if a certified HVAC technician did the installation. This also applies to subsequent repairs.

  • Records and receipts might be required to validate the warranty. This is especially true when it comes to repairs and maintenance. Always hire professionals and make sure to keep copies of everything related to the unit to ensure that HVAC warranties remain valid.

  • Annual inspection and maintenance is usually a requirement to keep a parts warranty valid!

Does great for small and large jobs. Honest and reliable. All workers have been great. Courteous and knowledgeable.

- Christine from Johnstown

Still have questions?

Give us a call and we can tell you more about the warranties we offer.